Question 1

How long does the tan last?

Accepted Answer

Typically 5–7 days depending on skin type, preparation and aftercare. Daily moisturising extends wear.

Question 2

Are the products suitable for sensitive skin?

Accepted Answer

Formulas are designed to be gentle, but always review the full ingredient list on the product page before use.

Question 3

How quickly do you dispatch?

Accepted Answer

Orders placed before the daily cut-off are dispatched the next working day. Delivery timings are on the delivery and returns page.

Question 4

Can I return an opened product?

Accepted Answer

For hygiene reasons, opened cosmetic products can only be returned if faulty. Your statutory rights are unaffected.

Question 5

Do you ship outside the UK?

Accepted Answer

Not currently. UK mainland and offshore addresses only at launch.

Question 6

How do I track my order?

Accepted Answer

Use the order tracker with your order number and the email address used at checkout.

Frequently asked questions